Frequently Asked Questions

What primary services do you offer?

As of now, we provide waste assessment, product development, and licensing or other services. A non exhaustive list may be found here.

What are the rates of your services?

Please email us at [email protected] to receive a quote for our services. 

What are your terms and conditions?

Our terms of service may be found at the bottom of the page.

For our products:

Where can I make an order?

Please click the "Order Now" button at the top of our website, or here to access our online store!

What payment methods do you accept?

We accept most major credit cards, PayNow/PayLah, and bank transfer.

How will my orders be fulfilled?

Customers may choose between two options, delivery and pickup. Delivery costs $5, while pickup is free. Please contact us at [email protected] to arrange a pickup timing after placing an order.

How often are deliveries made?

Orders are sent out every second and fourth Wednesday of the month, and will reach your doorstep the next day (Thursday). Please refrigerate immediately upon receipt.

How long do your products last?

Bon Bon Bueno lasts for 9 months when unopened and refrigerated.

My order is damaged, missing, or incorrect.

Mottainai Food Tech strives to ensure that all our customers are satisfied with both their order and the service provided. If you have encountered any issues, kindly contact us at [email protected] and we will resolve it as soon as possible!

I would like to modify my order or receive a refund.

Please contact us at [email protected] and we will attend to your request at the soonest opportunity.